Steven Heyen, Alan Heyen, and Cindi Heyen

00:02 My name is Steven Hayden. I'm 27. Today's date is October 23rd 2019. I'm in 40 square Manhattan with my parents India now and Haines.

00:16 I am Alan hayon age 57.

00:21 I'm here.

00:23 On October 23rd 2019 in Manhattan New York with my son Steven and wife Cindy.

00:32 I'm Cindy Hayden age 57 today is October 23rd 2019. We're in Manhattan New York, and I'm with my son Steven and husband Allen.

00:46 So I want to ask you both a little bit about growing up and threw some influential people were in your life.

00:55 I guess I'll start.

00:58 I grew up in town. I live in now in Old Forge, Pennsylvania.

01:04 And my parents were definitely influential but I do remember a lot about my aunt Alma and things she said to me and little birthday card from when I was 13 that I save didn't still have no somewhere and my grandmother was always a part of my life 2.

01:23 Small mostly Italian town

01:26 Close knit.

01:31 Growing up and eat little town of East quogue on Long Island. The first two influential people that come to my mind is a guy konstantopoulos. Who is my he was the first person to the hire me when I was 13 years old and

01:56 Just gave me a guy gets a shot at.

02:00 Starting in the work-life and then also

02:05 Tony galgano who won the boardy barn

02:09 Just too nice hard-working entrepreneurial gentleman.

02:18 I'm trying to talk a little bit about growing up with Barbara Ann and grandpa will working house.

02:29 My father worked multiple jobs near his main job as a policeman is one of the first

02:38 Of the Southampton Town Police Menendez, they form that police department, but it just seemed

02:47 It was always a second job where there was driving people into the city. I'm painting houses watching houses. Definitely. We were the working people out there then.

03:04 Grandma barber near my mom she work till she was an office manager.

03:13 What were some important lessons that you poke around us kids that you want to pass on to Future Generations?

03:21 Well, one of the things laying on the headset to me when you're making a decision flip a coin and when the coins coming down, you know, what you what you want it to be not always maybe the right answer, but you do know what you want and try to think as far as growing up, but that one always stuck with me.

03:43 Living in the moment is definitely one that.

03:46 I think we've been doing for the last 6 years more so but

03:52 Living for today

03:56 I got your dad. I need lessons learned that you'd want to pass down to its Innovations.

04:03 I don't know about Lessons Learned. It was just more of a

04:08 Everything starts with work ethic. Maybe you own that them that kind of the work hard and play hard.

04:19 But it all in all starts with work and work ethic.

04:27 Dad, weren't you talk about how you met mom and your first impression of her?

04:40 First time I met mom was at a wallet for only matter was at a holiday party for a singer.

04:48 But

04:51 Where we worked but we worked in him, but everyone everyone knew the one that's all the guys in the group knew that Sandy was the one

05:01 But I was interested in so they bust me whenever she come walking by her walking up the hallway together diet soda have been out soon. So they know and to be fair with an engineering firm. So there were a thousand people and not a lot of women. So I'm not a lot of pretty women mom. What was your first impression of the pads? And what were your first memory is of meeting him? I had to admit I didn't remember meeting him at that party. He's told me that but I do remember writing in my diary that there was a cute new guy that I was walking down the halls and smiling at although I did think he was a little aloof cuz he would just kind of give me a head nod but I wish I

05:51 But yeah, yeah, he asked me to go to a wedding and came into my office and said I don't do you want to go to a wedding, but now that was probably met.

06:06 Right, but we I don't know. When did I start going to your softball games before we dated her before the summer going back to the wedding? I think there is a particular story about the drive to the wedding the wedding was how many hours away?

06:29 Was probably at least two and a half and a half for 3 hours in a non air-conditioned car to West car with no air conditioning and I had a button down shirt with a vest over it and didn't know we'd be driving South with no air conditioning. So I unbutton my blouse underneath and slipped it out.

06:53 I guess that impress Dad new shoes.

06:59 She was the one.

07:02 By the way, the wedding was in a fire hall. So we drove all that distance and had a fire height. He was more upset than I was but

07:16 One of my classmates from West Virginia

07:22 So, okay. So from the time you met fast forward a little bit to you guys getting married and having to move back. What were some of the the thoughts you had when you were considering moving back or staying in your outside of Philly at the time, right?

07:44 Yeah, we will after about 5 years or so we moved.

07:49 I'm not sure about I was not happy with living in State College. It just felt trapped an isolated. I would have stayed there longer but we had just had kcr first. So I took a dip while we interviewed in Boston didn't get the job but I did we did I do get a job in Philadelphia and we moved there for a short stint about 11 months and 10 months 9 month 9 9 months.

08:26 Before having the opportunity to move up back up home. We had already looked at buying a different business cuz Dad wasn't happy in the job. He was in and I wasn't really happy because I didn't I mean I hadn't made it my home yet because we were in an apartment and then so for removing back having a baby that was really exciting to me dad having the opportunity to run a business even though it wasn't ours but to run a business was exciting and it was you know, he felt like State College was isolated, but at least Scranton, what's 2 hours from New York closer to home? It's a long island.

09:07 So it was it was a wonderful fit for me not quite so much for Dad in the beginning.

09:14 Do you remember the stuff stylings of those conversations about moving back and and how pop approached you about that Papa knew that we wanted because he was the one who mentioned about buying this gas station part sales business. He knew that we had were interested and that fell through I don't even remember how which I think we still lived in C College when that was offered cuz

09:39 I don't know maybe but

09:43 I think what happened is he bought the business and couldn't really find anybody to run it. I knew that we had some interest in it and I just remember him saying we bought a business and you know, would you like to come back and run it and I don't know how you remember it but what he was told was that it was a six month a year six months, you know out of the Year business and you know, how could I have Dad help with him if it truly was six months but turned out it wasn't.

10:14 I said I mean I I was very excited about it. I don't I don't remember having much of a conversation about it for pros and cons of a piece of paper that outlines it but I was I wasn't

10:32 Long-term happy probably was in the band the engineering world of that Circle that I was running in. It was I was taken a unit 2 or 3 Masters classes cuz I was the only one without an advanced degree in the group doing a lot of traveling and just looking around at the other people. I was traveling with it. Just

10:59 Wasn't something I was going to picture myself doing forever. So yeah, it was a great a great opportunity.

11:09 So we went up and then

11:11 We must have talked about it with your father at 1 at some point, right unfortunately more things now, but we still had that we had just purchased a house so that we bought the way we live with Mama and Papa looks again for me was great because I had the baby and got to spend a lot of time with my parents.

11:39 In fact, I had to go back weekends after we moved up or move them to.

11:46 The basement to finish the house, it was still under construction. So we're renovating ripped. We had drifted apart pretty significantly came out nice 50314 Plymouth Meeting app

12:07 Yeah, well, I had to put the whole Kitchen in there. There was also a lot of work to do. But anyway, I don't think your mom even saw it completed.

12:20 So I'm not going to family Christmas track.

12:27 When you guys talk a little bit about what it's like to have worked together for all this time having taken over Papa's part of the business and now it's like working with your kids.

12:42 Luckily, we been at work and work together even before well, I guess before we got married we work together. So working together. We're we're a good team. I'm the detail person. He's the kind of get it done and I have to fix all the mess left behind so that has has worked out very well.

13:05 I don't know about mess. I do I do.

13:09 I haven't taken more the the advanced planning plowing forward and you on your plowing forward and there's some things that got left in a road behind your head. What was happening now wouldn't be taken care of so it's too it's a good team only once did I tell him I didn't like working with them and I wanted them to go away. I said, they're okay.

13:48 And as you know working with my siblings and father and dad knows about my working with the fathers, it can be very difficult and now having a son-in-law and two sons in the business.

14:06 It's difficult.

14:09 Snoke

14:11 I think the dad.

14:14 I feel like sometimes the dynamic between Chris and I could be papa and Dad the way, you know, I say things and and Dad's always defending Chris and I'm just saying things that I think I need to tell Chris because I don't want it to build up, you know, like he kind of joked about me retiring and I'm thinking I'm 57, like I've never said I was going anywhere when I hired you like I'm here. I'm you know, if I happen to live like my grandmother 104, I may still want to be doing it if I have nothing else to do but and then your brother's bring a different challenge because you know, we're still not working hard time. We never came up with the solution and we don't know what he's doing and we keep saying we need to do it and

14:59 Makes it a little difficult with you know, I one time I did forget if it was Dad and Dad and John who had to fight or John and I that had to fight but we had a family dinner planned and

15:13 Chris and jot. Rob thought it was kind of crazy. But I said no we have to keep it separate I said he is my son and I love them.

15:21 I don't want it to affect any of that. So.

15:25 When you're in the family business you have to want to be in the family business.

15:30 Because if if you don't any and you take it.

15:34 Against the family and you don't separate the two properly it it just won't work.

15:44 But I think one of the things to with us working together as we've respected then we really don't second-guess whatever decision the other one may maker Howard plays forward. We never held it against anyone and I think that's been probably them the most important part of it and we have our roles and we respect that the other person does their working.

16:12 Well, and I think again with the generations I try to think about, you know, some of the things my father said like when when we had the the computer dad would write a letter to vendor or whoever customer on the computer cuz you could do it on word and then is your things changed or even an email but Papa was so used to it typewriter or handwriting and an email and then giving it to his assistant to write like I remembered it. Maybe he didn't get that mad. But I remember him kind of being annoyed because Dad was putting it on the computer first and like this is easy way to do it, but trying to explain that to him and then I remember getting the first computer and him saying this is the one with the only one will ever need right but no probably not but I just didn't say anything and so it's you know, trying to remember that that you listen to the Next Generation that maybe what I'm thinking is still

17:06 Good may not be good. And I mean I get frustrated with people my age because I'm thinking how could they not know the computer and Chris did say to me, you know.

17:17 You stayed on top of it and you can still use it. And I mean I still know there's a lot I need to know but there are other people that barely reply to an e-mail.

17:31 At least as far as your generation goes bite.

17:36 So, you know Robert and I had a big fight about culture cuz he kept saying we have to change the culture of it. And I said, I don't know what you mean and then I can every time I hear it when I met him laugh and cringe at the safe to take me to Papa Play Somewhere. Well, right, we just don't call it when somebody says I need to leave at 2 until my son goes to school. I say, okay and you know, can I come in an hour early? Okay, what kind of flex time that we found real hip?

18:06 I guess that up.

18:12 So sad, I want you to explain what team Hayden is and how you came up with the concept.

18:23 Probably came as a result of your mom and I outnumbered and if you we didn't get you guys playing as a team, and he kept doing everything on individual we

18:37 It was just going to we couldn't do it. There's just too many of them. But I think you came up with the name when you actually had your sales company that you had to come up with the name for ultimately I name the company team a and then the website or whatever, but I thought that was when you first started saying it but I do remember warm feeling from the children at the time. They didn't buy into the team a URL and say, you know anybody could get emails with it and nobody jumped on it, probably 16 or 17 year old daughter at the time, but she was the first one to buy the team hand t-shirts the concept for graston them can what is in that one was it mean to?

19:38 Why don't it just did it was wonderful than one that was finally embraced by everyone that the t-shirts are the Yan the chance that one New Year's Eve New Year's Eve party where I was fabulous. Yeah. I was going to come down. But yeah.

20:01 Does he have?

20:03 Now and now it just you know what I just got the chills. It's the whole family thing and the whole family.

20:09 Yeah, one and Rob blind me.

20:14 Talk to you Mom specifically because you always say something very specific when when we're all together. So I think you should say that and then it doesn't mean so much to me. Like I forget when you were in town. I was thinking I forgot to say it then it's like a whole Robert wasn't with us getting more difficult, but I guess it just means that much more when we are all together Thanksgiving.

20:43 I'm so Switching gears a little bit to have to Tad and when you got diagnosed with cancer, I was wondering if you could talk a little bit about some of your initial thoughts when you found out and

21:00 Something there.

21:02 I don't know. I guess the first the first thing that I said was that.

21:10 My body gave up on my fan.

21:17 Well, you're here six years and it didn't give up.

21:28 It was tough cuz it was a shock. I I literally just said

21:33 Tell me the week before he was diagnosed that you know for as much as I wish my parents were with us that you know why I thought life was simple, you know, we were just in Vegas at a trade show and you know, my friends are talking about their kids they were struggling with and you guys were all you know in a good place. And again, we wish we had our parents but we were we didn't have the struggles to some of my friends were and then a week later, you know.

22:04 Some

22:06 How's the first thing that went through my mind?

22:12 Him, I just dumb.

22:15 Pick it up and move on.

22:18 Take the blows.

22:21 I said if you don't first use diagnosed with one to two years even though there were still options and then

22:30 Area 6 years later

22:34 Medical miracle

22:37 So you keep taking the punches, but moving forward that the rocky mug.

22:46 Obviously it's a lot was going through your mind at the time and a lot has changed since then but

22:54 What have you been most excited to do and see and experience send some since realizing?

23:03 I think I can us all just slowing down a little bit and looking around watching everyone grow up.

23:15 Show me the baby.

23:24 What's your house?

23:28 We said yes a lot more times when we would have said no, you know, they even the Bruce Springsteen concert, you know if he's got tickets for all of you and you know getting the passes we are offered the passes. He said no, I'm too old to go in the pit and then never mind. I want to go into pit.

23:45 And buying a beach house. I probably would have said no way but you know.

24:05 And the stuff he was traveling with Robert and Robert me to meet salad. So he did liberals lose a couple pounds even though they were away for five days. So now I told him I said, you know, I know it's not the end of the road with a cancer, but all the last cans were good. And hopefully this third medicine just keeps working and just have to get him back in shape so we can chase after Donato.

24:31 And hopefully it another one soon and whoever else may get married or have children.

24:40 I'm so I just talkin on senado. What were you guys thinking when Casey and Chris came to you and said that they were pregnant. Well, I did a cheering dump me out of the office.

25:06 How far away from the the people just wonderful news watching the family expand?

25:13 And seeing you and your brother is with them. It really is no.

25:18 I love that, you know Robert acting like a big poop in front of them and you know. Hopefully just haven't seen him with them together, but even just the picture where he's just holding them.

25:30 Can't really just told him anymore. He's on the road.

25:35 Absolutely Isa the kicker.

25:45 At that first what? What are you must have? What are you most proud of their accomplishments personally, or otherwise?

25:55 Well certainly in my family but

26:02 I think

26:04 Having having from an accomplished standpoint the business. So the boy that we've we've grown it and the words come from it was in Ruins when we when we we started with a 30 years ago. It literally was a well there was no good. Well, so we had to build all the Goodwill back up after the first year, but them be on the business that we've built the reputation that we've built.

26:42 The reputation the family has

26:46 I thought your mom.

26:48 See, you know in the four of you and what you've done and to hear the wonderful things that you know sometimes which I'd always remember to tell you but when other people say, you know, he's he's this or he's that and again, you're all so different but yet it's almost always that people tell me such wonderful things about you and that does make us both very proud and definitely the business like Dad said,

27:20 And I know not everybody shares my

27:24 Feelings on this but seeing how many people we've helped, you know is, you know, we know had people with the

27:33 The halfway house just kind of happened randomly. But one of our most dedicated employees was I think a gang member sold drugs and you know now is on salary took vacation and then was still here 3 days of his vacation cuz he was just going to take the time off and it's like it's hard for him. He's that dedicated and he drives 45 minutes and it's not like he's making this big salary. He just he became dedicated to us just started as a regular operator and no one time Dad and I were having a bad day and

28:03 Truck pull behind us something who is this person gets out with a judge shirt, and he said, I don't know if you remember me, but you know, you guys gave me a chance when I was in the halfway house and he said and I'm doing well now this is my truck and you know, just want to thank you for that opportunity.

28:19 That does make me feel good. I mean we've got burned and probably still will but there's other people there. I'm sure there's a lot more than we'll ever know but

28:45 Okay, is there?

28:49 Anything else that you guys want to talk about or anything else you'd like to ask me or like to bring up.

28:59 Now I'm so high time to think about it and I still didn't come up with anything.

29:05 Well, how was it for you growing up with a family of 6?

29:11 Yeah.

29:14 It was so crazy sometimes especially.

29:18 Being on the more introverted side of the family.

29:23 But I wouldn't change any of it because of.

29:29 And the dynamic between all of us. So there were times where I got along with Casey never times where I got along with Robert. So I always going to have that a built-in friend through the family.

29:44 That was always a really important part to me and kind of sets how I think about family going forward.

29:54 Real life

29:56 Pics of the whole lot of John not being here if it wasn't for Roberts allergies, so I know this may be 9 months old and

30:12 Came up with severe allergies and you have really no idea what they were. So he ended up in the hospital a couple times and dad has his vasectomy appointment schedules and I just said I know if something happened to Robert a new baby would never replace them. But you know, I just couldn't think of itself dad cancel the appointment and

30:33 Next thing, you know, I'm pregnant and John is boring and not until recently. I mean, I always thought well if it wasn't, you know, but John's version is Will Robertson have allergies. I wouldn't be here and try to argue and then went you're absolutely right.

30:50 Spell I mean for me that's what God had a plan and you know completely different and I know it can drive that a little crazy but very very loving person. So because I did get opportunity to watch him that I didn't write has with the other with the other kids. So yeah, he was my buddy and why is my buddy but it was you and the kids running off to do everything and and John and I

31:24 Some

31:25 And I do remember Casey getting mad because

31:29 She went to bed at 8 for the longest time and then her saying will the boys are going to bed at 8. I said we're at your basketball game until 7:38. If this doesn't happen. I guess it does tfue teach you to adapt.

31:46 That's the last question. I want to ask you both is on. How would you like to be remembered?

31:56 Caring

32:03 But also fun.

32:08 Hey rephrase, how would you want me to tell my great-grandkids or do you want me to say about you?

32:24 Caring loving

32:33 Giving I hope I'm all those things but

32:37 What about your dad out going crazy every country song Good crazy, all the country songs are written written for you.

32:54 U turn

33:00 I like I like I like loving in the family young family, man.

33:10 Negus the bean

33:13 I took care of his family.

33:17 On that note family first or something even at work. I tell people that and I was happy that one of the employees said that when they asked if they could have time off for something the other employees I said, you know family comes first, and he said I told you she says that and I thought now I feel like I didn't know that they know to have to make money in business but family comes first hostos what you tell your grandson your kids and grandchildren.

33:46 What would I tell my kids or grandkids? I would say that.

33:56 Play YouTube both.

34:01 An amazing family and support system behind it and that

34:08 No matter what challenges came at the family. We all talked with it head-on and we grow stronger because of it.

34:20 That sounds good right about what's happening managed to grow great and profitable business.

34:34 Now you can retire right?

34:37 Funny moving back so I can retire.

34:42 Not yet. Today we're recording for my employer.

34:48 Well, I like to answer before not today, but not never.

35:00 Talking about all family. Could you just take a moment to describe Stevens other siblings so that everybody's on the record.

35:13 He is.

35:15 Similar to me in you know, kind of mannerisms and outgoing like like that but not outgoing, it's me. I don't know we can both be very goofy together and have a lot of fun together.

35:29 Robert was very athletic and he is more outgoing like me. I think he's like me in a lot of ways including clothes and liking to get dressed up case he doesn't but likes to drink like Alan does party mode say that way. I don't know Jon is I should give in ages but John is 24 Roberts 26 in case he will be 31 John. As I said is very loving kind of hippyish has looks just like Stephen if Steven had a beard and dreads John I cut his hair when they were younger. We both Suppose there had the same direction both had similar hair is like, oh my God their faces are but you never know that now but yet he's a yoga instructor and he said completely different but

36:26 All four of them are differently of that thumb Casey's the more artists and then the The Jock and Stevens the intellect computer geek and then you got the hands on.

36:42 Mechanical mechanical mechanical so they are I waited for a while before I didn't Forge their use

36:56 I don't know how I've been hearing those names.

37:03 But we love them all.

37:08 Anything else you want to say 2 minutes left?

37:20 I think I'm going to say the Donato.

37:24 We love you lots Donato.

37:26 What did what did Robert say he is looking forward to seeing what?

37:34 What is life bring? What is life Brewing Co?

37:41 Watching Donato grow.

37:44 Man was told that I wanted to talk to you. But thank you guys both for

37:50 Having a conversation was easier than I thought. It'd be harder for Dad.

37:57 Wonderful to see you.