Michelle Bonner and Sharron Larsen
Recorded
May 15, 2023
Archived
May 15, 2023
33:36 minutes
0:00 / 0:00
Id:
mby022720
Description
Michelle Bonner (56) interviews her mother Sharron Larsen (86) about her career as an insurance agent and the changes she witnessed throughout her time working.Subject Log / Time Code
Sharron (S) explains how she became an insurance agent roughly fifty years ago.
S says she loved her customers and always tried to look after them. She also reflects on how the industry has changed since she started.
S explains what signing a customer up entailed when she first started, particularly handwriting policies. She also describes how she adapted to fax machines and later computers.
S and Michelle (M) discuss a coworker S worked with for nearly thirty years who referred to S as a second mom.
S says she never thought she was going to retire.
S says she is only two weeks into retirement, so she is still determining how to spend her time.
S talks about a customer she had insured since the customer was sixteen years old. She also talks about the farmers she had insured.
S and M talk about living in Cache Valley. They discuss the challenges S faced as a woman in the industry.
M reads a letter her friend wrote, recognizing and celebrating S's work.
S reflects on how automation may affect the insurance industry.
S talks about her volunteer work with Citizens Against Physical and Sexual Abuse (CAPSA).
S says adapting to computers was a challenge for her. She talks about having a party line growing up.
S and M reflect on S being a working mother.
S says her career taught her patience and that everybody counts. She says she developed confidence through her work.
Participants
- Michelle Bonner
- Sharron Larsen